WhatsApp: +8615523904820   Email: kehlen@dingchuangjt.com
Please Choose Your Language
You are here: Home » FAQ

FAQ Category

FAQ

  • Q What is the delivery time for bulk orders?

    A It usually takes 10-15 days to manufacture the entire set of outdoor lights. Shipping time depends on the destination port.
  • Q What are your payment terms?

    A We typically accept T/T: 30% in advance and 70% before shipping.Please contact us for other options.
  • Q What is your sample policy?

    A We ofer limited free samples for smaller items like LED street lamps.For larger items like steel poles and solar street ights, We chargea discounted fee, Which is refunded upon placing a bulk order.
  • Q How long is your warranty period?

    A Warranty periods vary by product: 6 years for solar street lights,5 years for LED street lights, and up to 20 years for lighting poles.
  • Q What is your after-sales policy?

    A We include spare parts with bulk orders. lf any components fal during the warranty period, we wil promptly send replacements for free.
We are a leading industrial provider of green energy-saving city solutions.

Quick Links

Contact Us

 WhatsApp: +8615523904820
 Email: kehlen@dingchuangjt.com
Email: yanlisun728@gmail.com
 Address: 2nd Floor, R&D Office Building, No. 6, Mengzi Middle Road, Wanzhou District, Chongqing City
Copyright © 2025 Chongqing Huachuang Intelligent Equipment Co., Ltd. All Rights Reserved.